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API Integration

What is API Integration?

API Integration allows you to build custom connections that push orders from your proprietary systems, customer portals, or other software directly into TMS.ai programmatically. Unlike pre-built integrations like EDI or load boards, API integration gives your development team full control over how orders flow into the platform, enabling workflows tailored to your specific business processes. TMS.ai provides REST APIs and webhook support for developers to create automated order flows that match exactly how your business operates, whether that's syncing with a custom customer portal, connecting proprietary logistics software, or integrating with industry-specific platforms.

The API works by accepting structured data in JSON format that your system sends via HTTP requests to TMS.ai's API endpoints. Your developers use API documentation to understand which fields are required, how to format data, and how to handle responses. When your system sends an order creation request, TMS.ai validates the data, creates the order, and returns a response with the new order ID that your system can store for future reference. Webhooks enable real-time notifications flowing the opposite direction—when order status changes in TMS.ai, the platform sends automatic notifications to your webhook endpoints, allowing your connected systems to stay synchronized without constantly polling for updates.

How API Integration works:

  1. Review TMS.ai API documentation to understand available endpoints, required fields, data formats, and authentication requirements.
  2. Obtain API credentials from TMS.ai support or through your account settings to authenticate your integration requests.
  3. Design your integration architecture determining which systems will send orders to TMS.ai, how data will be mapped, and how you'll handle errors.
  4. Build the integration code in your development environment, creating functions that format order data and send HTTP requests to TMS.ai's API endpoints.
  5. Implement field mapping logic that translates data structures from your source system into the format TMS.ai expects for order creation.
  6. Add validation and error handling to catch problems before sending data and appropriately handle error responses from the API.
  7. Test the integration in a development environment by sending test orders and verifying they create correctly in TMS.ai with accurate data.
  8. Configure webhooks by providing TMS.ai with your webhook endpoint URLs that should receive notifications when order status changes.
  9. Deploy the integration to your production environment once testing confirms accurate order creation and proper error handling.
  10. Monitor integration health by tracking API response codes, error rates, and successful order creation counts to ensure ongoing reliability.

What it means for you:

API Integration gives you complete flexibility to connect TMS.ai with any system in your technology ecosystem, creating automated workflows that match exactly how your business operates. If you have a customer-facing portal where clients place orders, API integration can push those orders directly into TMS.ai without manual re-entry. If you use proprietary logistics software or industry-specific platforms, API connections eliminate data silos and double entry. The webhook support means your connected systems stay current with TMS.ai order status without building polling mechanisms that constantly check for updates. For businesses with unique workflows or multiple systems that need to share order data, API integration provides the technical foundation for end-to-end automation tailored to your specific requirements.